Error: failed to initialize RemoteBDB.Cloud

Error: failed to initialize RemoteBDB.Cloud - SAFE Backup

You may receive an error on your backup report for the following, or similar:

Failed to initialize RemoteBDB.Cloud. Error=[BlockDBConfig.readConfig] unknown default path for creating new journal file config: 0
, caused by [RuntimeException] [BlockDBConfig.readConfig] unknown default path for creating new journal file config: 0
======================

If you receive this error you will need to check for any running/stopped files and remove them (if there are any) and then end the bjw.exe in task manager under “details”.

Guides on doing this can be found here:


It is also worth running a data integrity check too.

Once these are done the backup should report as successful after the next backup, if it does not then please contact us.

    • Related Articles

    • Run a backup from System Tray icon – SAFE Backup

      Open System tray and find the SAFE Backup icon (you will likely have more icons in here): Right click on this, go to “Backup” and select the set name on this machine you wish to start. The icon will start to flash while the backup is running.

    • How to Fix a Simple Mode Error with SQL Backup - SAFE Backup

      If you are backing up SQL databases and transaction logs at the same times, you may see the following error: "[Microsoft][ODBC SQL Server Driver][SQL Server]The statement BACKUP LOG is not allowed while the recovery model is SIMPLE. Use BACKUP ...

    • Restarting Synology Backup Scheduler - SAFE Backup

      If a backup is missing the schedule and runs directly on a Synology, you can give the scheduler a restart by following these steps while logged into the NAS. STEP 1 - Open PowerShell Press Windows key + X and select Terminal or PowerShell STEP 2 - ...

    • Can't login to Backup Server! - SAFE Backup

      If you try to login to the Backup Client and get this error message: Can’t connect to Backup Server! (java.net.ConnectException: Connection timed out: connect) It my be a network issue client side (for example if they have changed their DNS) please ...

    • View the debug.log files – SAFE Backup

      You will only really need to view this in the case of a missed backup, as this log will tell you when the next backup will run. To view the scheduler log, open file explorer and go to the C drive, open Users and select the user account that the ...