General
Security Settings: Turning off 2FA – SAFE C2C
Login to the portal and select on “Settings”: You will have the following options, select on “Security”: Select “Deactivate 2FA” You will then get confirmation top right that this has been done: And it will change back to “Activate 2FA”:
Security Settings: Turning on 2FA – SAFE C2C
Login to the portal and select on “Settings”: You will have the following options, select on “Security”: From here you are able to Active 2FA. You will then be given a QR code to scan, it recommends Google Authenticator but this will work with most ...
Security Settings: Resetting your password – SAFE C2C
Login to the portal and select on “Settings”: You will have the following options, select on “Security”: Select “Change password” You will need to enter your current password, and then what you want your new password to be, press “save” when ready.
Authenticate a backup - SAFE C2C
Select the backup, in this example “Groups / Teams” Then select “Connected” Then “Authenticate” Once done, if needed please run another backup.
C2C Status' found in SAFEHUB
When viewing backup status within SAFEHUB you may see other status', please refer to below for definitions. Success- Last backup was successful Failed- Last backup was unsuccessful Success + 'x' archives- Backup was successful but there was 'x' ...
Notifications Settings - Safe C2C
This page provides a set of tools for control over the flow of the notifications. Here you can control the general settings of the notification, such as the frequency of reports (daily or weekly), their detail level (full or failures only), whether ...
User Management - Safe C2C
The page provides tools for fine-level control of the permissions and access levels of your users. Please use the button + Add new user, to create a new user and start the configuration procedure for that user, or the button in order to edit an ...
Deleting a Backed Up Email using the GDPR Tool - Safe C2C
The way to delete individual emails from a Safe C2C backup is to enable the GDPR (General Data Protection Regulation) Tool, which was developed for compliance purposes. Note: It is not possible to delete a folder, only individual emails. To delete a ...
Permissions for Mailbox Backups & 365 Mailbox Backups - SAFE C2C
Find out more about our Office 365 C2C Backups Please follow these steps for setting up permissions for a Mailbox backup. Use your admin account, which will then have access to all Mailboxes. 1. Select on "permissions" on the left. 2. Then "Discovery ...
How to cancel your Safe C2C account - SAFE C2C
Due to how the system works for Safe C2C, it is your responsibility to delete your account. Failure to do so will continue the services and billing will be charged as normal. First, Please login to the portal here: ...