Searching, Restoring & Downloading OneDrive Backup Data - Safe C2C

Searching, Restoring & Downloading OneDrive Backup Data - Safe C2C

The Restore & Download option enables you to restore your backed-up data from Safe C2C’s servers.

You can perform the following procedure to Restore & Download your OneDrive sites:

  1. Click the Recovery element from the Navigation Panel.

    The Restore & Download page is displayed with all your active-backup account details.
    Restore___Download.png

  2. Click the OneDrive backup task from which you wish to recover the data.

    The Restore or download Microsoft OneDrive sites page is displayed.
    Restore_or_donwload_OneDrive_Exchange_acivate_accounts.png

    This page displays all your OneDrive sites backed up by Safe C2C with the details such as Site URL, First Backup date, Last Backup date, and available Actions. Your backed-up data is ready for download, from this page.

    You can filter the listed sites using following options:

    • Enter a search phrase in the Search field and all the sites matching the phrase are displayed.
    • Filter backup accounts by statuses such as All, Active, Not Active, Scheduled, Paused, Backed-up in another task, and In Progress, from the drop-down list.
  3. Click the site which you want to restore and/or download.

    The Restore or download OneDrive account: <account name> page is displayed. 
    Restore_or_download.png

  4. Select your preferred choice for restore by selecting the radio buttons adjacent to the required option. Available options are the following:
    • Via Snapshot
    • Via Item Search 

Restore or Download Via Snapshot

  1.  Click the fields adjacent to Data changed from and To fields to select the From and To dates from the calendar if you have selected the Via Snapshot option.
    Restore_or_download_DropBox_accont_with_calendar.png
  2. The list of backup snapshots for the selected site is displayed. Select the snapshot you want to be recovered
    Restore_or_download_from.png
  3. You can restore the entire snapshot by clicking the Restore or Download buttons at the bottom of the page.
  4. Alternatively, you can click the searchItem.png button to drill-down into the snapshot and view the item level structure of the backup data. There you can select one or more items for recovery.
  5. Once you select a snapshot (if you wish to recover all the data in the backup), or an item/items (if you wish to recover only selected items), the buttons Restore and Download become available.
    Restore_or_download_from__the_archive.png
    • If you click the Restore button, the restore confirmation dialog window appears
    • If you click the Download button, the download confirmation dialog window appears

      Please proceed with the instructions found in section Confirm the Restore or Download to complete the process.

Restore or Download Via Item Search

  1. Fill-in the search phrase to search for items inside in OneDrive site:
    Restore_or_download_MS_OneDrive_via_item_search.png

    For advanced search options click the arrowdown__1_.png icon and provide the following details in the drop-down form:
    Restore_or_download_MS_OneDrive_via_item_search_with_advanced_settings.PNG

    • Author: Enter the name or email address of the author of the document.
    • Item name: Enter a term that matches with the part of the file name.
    • Date from: Enter the date from the initial backup, from which you want to download the data.
    • Date to: Enter a date until which the data need to be searched.
  2. Click the Continue button.
    Restore_or_download_MS_OneDrive_from_archive_via_item_search.PNG

    The Restore or download OneDrive from <site URL> archive page is displayed. This page displays the search results with the details such as Title, Name, Folder, Author, Last modified date, etc.

  3. Select the check-box adjacent to the required items to be restored or downloaded. When at least one item is selected the buttons Restore and Download become available.
    • If you click the Restore button, the restore confirmation dialog window appears
    • If you click the Download button, the download confirmation dialog window appears

Please proceed with the instructions found in section Confirm the Restore or Download to complete the process.

Confirm the Restore or Download

If you click the Restore button, the restore confirmation dialog window appears


Note: You can restore the data to a different account.
  1. Fill-in the account to which the data needs to be restored in the Restore to field.
  2. In the field Password please fill-in the admin password for the account provided in step1.
  3. Fill-in the SharePoint Online URL in the field Endpoint.
  4. Select the check box adjacent to the restore method:
    • Non-destructive: Data will be restored to a sub-site.
    • In-Place: Restore will overwrite existing live data.
    • Bypass: Existing data will be bypassed and not restored.
    • Duplicate: Existing data will be duplicated.
  5. Click the OK button. The selected backup data will be restored to the specified account. When the recovery process is complete the results summary is sent to your email.

If you click the Download button, the download confirmation dialog window appears:


  1. Click the drop-down list and select the storage. Available options are the following: For Download, to your Amazon S3, to your Azure Blob, to your Box.com, to your G Suite, to your Amazon S3 Compatible, to your GCP Storage. If you select options other than “for download”, you may be asked for additional credentials and/or access tokens for the selected storages.
  2. Click the OK button. The download instructions are sent to your registered email address. The download link is valid only for 72 hours.

Once the Restore/Download process has been initiated, you can view the current status in the Restore & Download Status section in the Restore & Download page with the details such as Type, Source, Date, Status, and Action.

restore_or_download_status.png

In the Action column, you can click on the InfoIcon.png icon to view the details in a popup window. You can also click the backupCancel__1_.png icon and click Yes in the Confirm Cancellation window to cancel the ongoing process.