Click the Recovery element from the Navigation Panel. The Restore & Download page is displayed with all your active backup details. Select “Salesforce”.
Next you will need to select what you wish to restore from.
In this example we are selecting “Via Item Search”.
Enter a word or phrase to search on, or you can enter the following fields:
Select the “is deleted” box to include deleted items in your search. Press “Continue” when ready.
The Restore or download page is displayed, showing the search results with details such as Type, Name and Date. The details columns are different for different types of restored items.
Select the items you require and the “Restore” and “Download” buttons will become available. In this guide we are pressing “Restore”.
You will see a restore confirmation window that asks you to confirm the following:
o Include metadata – information about the fields, configurations, code, logic etc
o Activate inactive users – restore process can automatically attempt to activate inactive users to restore the associated data using their accounts. The users will be deactivated after the restore process. If the checkbox is left unmarked, the restore will attempt to insert the data as the current user.
o Disable triggers in restore - Mark this checkbox if you would like the restore process to automatically disable all Validation Rules, Workflows, Triggers, and Processes in the restored data. This doesn’t affect the triggers in the existing data at the destination organization.
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o Replace: The restored content will be merged with existing data. Deleted items and folders will be restored from the snapshot. Existing items will be overwritten with the snapshot version. Use this option: to restore or repair deleted / modified items
o Bypass: The restored content will be merged with existing data. Deleted items and folders will be restored from the snapshot. Existing items will be skipped. Use this option: to restore deleted data.
o Duplicate: The restored data will be duplicated in the same location as the existing data, with a suffix that indicates that it is a copy. (The suffix contains the year, month, day, hour, minutes, and seconds, e.g., 20230401000525.) Deleted items and folders will be restored from the snapshot. Use this option: to compare both versions of each file, to ensure the correct version is preserved
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o Production
o Sandbox
The backup data that you selected will be restored to the location that you specified. When the recovery process is complete, a summary will be sent to your email.
You can also check the Jobs page to see the progress of your task. See "Tracking Recovery Tasks on the Jobs Page."