Restart the Backup Service on a Mac - SAFE Backup

Restart the Backup Service on a Mac - SAFE Backup

If you start receiving missed backups for a backup set that should run on a MAC and are unable to restart the MAC, please follow these instructions below.

Open terminal (Applications – Utilities – Terminal)

Make sure you are running as root user.

To run as root user type su – then enter – then put the password for the root user (no * will come up when you type the password)

Now as root user you need to get to the bin directory of the SDSL Program.

Type ls to find which directory you are in

Then cd .. to change directory till you see Applications

The type cd Applications (reminder that everything in terminal is case sensitive)

Type cd “SDSL Online Backup Manager” (no spaces are allowed so use quote marks)  Please also note that on some earlier installs the folder maybe slightly different.  Use "ls" to list folders to find the correct folder name

Type cd bin

Then once in the bin directory type

sudo ./Scheduler.sh

If this command is correct you won’t get an error.

Your backups will now run at the scheduled time - Please make sure that the machine is on and doesn't enter any sleep mode around the time of a backup

    • Related Articles

    • View the debug.log files – SAFE Backup

      You will only really need to view this in the case of a missed backup, as this log will tell you when the next backup will run. To view the scheduler log, open file explorer and go to the C drive, open Users and select the user account that the ...
    • Run a backup from System Tray icon – SAFE Backup

      Open System tray and find the SAFE Backup icon (you will likely have more icons in here): Right click on this, go to “Backup” and select the set name on this machine you wish to start. The icon will start to flash while the backup is running.
    • Restarting the backup service (missed backup) - SAFE Backup

      If a backup has missed, but the machine is on for the schedule - and not going to sleep – the first step to take is check the backup service is running. Open services and navigate to SDSL Business Cloud Backup Services/SDSL Single User Client ...
    • Restarting Synology Backup Scheduler - SAFE Backup

      If a backup is missing the schedule and runs directly on a Synology, you can give the scheduler a restart by following these steps while logged into the NAS. STEP 1 - Open PowerShell Press Windows key + X and select Terminal or PowerShell STEP 2 - ...
    • Take ownership of a backup set – SAFE Backup

      You will need to do this when replacing (or renaming) and machine with anther, the software needs to know that the set now needs to run on another machine. Login to the backup client, select “Backup Sets” and select the backup set you wish to take ...