Our Cloud to Cloud (C2C) backup solution is perfect for backing up your cloud solutions to our cloud storage. We can backup numerous products, including SharePoint, G Suite/Google Workspace, Dropbox, Office365 Exchange, Salesforce and many more.

For this guide, we will be focusing on how to backup SharePoint.

Login to your SAFE C2C portal, on the “homepage” you will see the below if you do not have any tasks setup. If you have tasks you will see an “add backup task” button top right.

1. You can change the name of the backup task at the top via the pencil icon.
2. The Connected/Disconnected icon indicates if the application has been able to connect to the account. If the authentication token granted for the application becomes invalid (e.g. it expires due to inactivity) the Connected icon changes to the Disconnected icon. To grant the application a new token, click on the icon to open the authentication dialog, and repeat the authentication process.
3. By default, the “Index all data for Search” option is selected, which enables the granular search and restore functionality. In the process, your data is temporarily decrypted for a brief period of time, and then re-encrypted once the index is built. If this goes against your company policy and you would like to disable automatic indexing, please contact us on support@safedatastorage.co.uk
4. The Automatically activate new sites option instructs the system to detect new teams and groups, and activate them automatically.
5. Backups are automatically archived when an entire site is deleted. The Retain auto-archived backups option allows you to retain them for a specified number of days, after which they will be deleted. Otherwise, the backups will be retained indefinitely.
6. The “Backup Data Center” and “Retention Period” fields cannot be changed here. The Backup Data Center field displays the Data Center location you selected when you signed up with your registration. The Retention Period field displays whether a retention period has been set up. By default, we provide unlimited retention of your daily backups for as long as you maintain your account subscription. You can override this default and specify a retention period in days, months, or years by submitting a support ticket. Backups older than the retention period specified will be automatically deleted.
7. Backup Frequency and Backup Hour, using the drop down lists you can select the frequency to run the backups (e.g. Daily, Every 3 days, Weekly) and then the time in which you want the backup to run.

Please don't hesitate to contact us if you still require assistance. You can email us on support@safedatastorage.co.uk, or call us on 01689 661030 and our dedicated support team will be happy to assist!