DSM 7 Permissions

DSM 7 Permissions

Safe Backup Plus

On DSM 7, Safe Backup Plus runs a special package-specific user named backuptool. In order to perform backups and restores, this user must be granted permissions to access the appropriate Shared Folders. This does not apply to DSM 6.

  1. Log in to the Synology NAS
  2. Open the Control Panel and go to Shared Folders
  3. Select the Shared Folder containing the data to be backed up and click Edit
  4. In the Permissions tab, select "System internal user" from the dropdown menu on the left 
  5. For the user backuptool, click the checkbox in the Custom column
  6. In the dialog that appears, ensure the following:
    1. "Apply to:" is set to "All"
    2. All permissions are checked


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