Downloading Box Backup Data via Item Search - SAFE C2C

The Restore & Download option enables you to restore your backed up data from SAFE C2C’s servers. You can perform the following procedure to Restore & Download your Box accounts:

Click the Recovery element from the Navigation Panel.

The Restore & Download page is displayed with all your active-backup account details.

Select the “Box” task, you will then be shown the Box accounts backed up by SAFE C2C with the details such as Account name, First Backup date, Last Backup date, and available Actions. Your backed-up data is ready for download, from this page.

You can filter the listed accounts using following options:

1. Enter a keyword in the Search field and all the accounts with the entered keyword are displayed.
   
2. Filter accounts by statuses such as All, Active, Not Active, Scheduled, Paused, Backed-up in another task, Archived and In Process, from the drop-down list.
   

From the “Actions” column, click the account which want to restore/download. You will then be asked if you want to do this via Snapshot or Item Search. In this guide we are doing Item Search.

Enter in the required fields for what you want to search for, press “continue” when ready.

You will then be shown the available snapshots for this period, select the relevant item using the selection box on the right, or use the “search” option under “Action” to drill-down into the snapshot and view item level file structure, and select one or more items for recovery.

Once you have selected the items, you will need to decide if you want to Restore or Download. In this example we are Downloading.

When downloading you can select, via the dropdown, to store the .zip format in a different location (like your box account) or just to download it now. If you set it to a different location you will be asked for additional credentials.

Select “ok” when ready. Download instructions are sent to the registered email address, download link is only valid for only 72 hours.

Or, you can go to the “jobs” page, when the download is complete there will be a “Download results” button.

You then have the “download” option under “Actions” which will download it as a .zip.

 

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