Download Your Salesforce Data via Snapshot - SAFE C2C

Download Your Salesforce Data via Snapshot - SAFE C2C

Click the Recovery element from the Navigation Panel. The Restore & Download page is displayed with all your active backup details.  Select “Salesforce”.


Next you will need to select what you wish to restore from. In this example we are selecting “Via snapshot”.



You will need to enter the date range you wish to restore and press “continue”. A list of backup snapshots within that range will be displayed, select the one you wish to recover via the toggle box to the left.


OPTIONAL: You can use the search icon under “action” to drill down into the snapshot to view the structure of the backed up data, here you can select one or more items for recovery, select via the toggle box.

Once you have select the snapshot or individual items the “Restore” and “Download” buttons become available. In this example we are pressing “download”.

You will see a export request windows that will ask you to confirm the following:


From here you need to specify the storage location to send the .zip file, you will be asked for credentials or access tokens for locations other than “for download”.

You also have the option to include:

  1. Deleted Items.
  2. Metadata – info about fields, configurations, code, logic etc

Click OK. The download instructions are sent to your registered email address. The download link is only valid for 72 hours.

Or, you can check the Jobs page. (See "Tracking Recovery Tasks on the Jobs Page.") When the task is completed, the Download Results button will be active.





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