Creating a backup for a customer – Cloud Backup, Resellers

Creating a backup for a customer – Cloud Backup

Login to your backup portal (https://partners.onlinedatastorageuk.co.uk/ - unless you have you own branding added) and go to “customers” on the left then “Add Customer”.

You will then need to select the plan, for Cloud Backup PLUS please see this guide

Selecting either “Business User” (Pro) or “Single User” (Lite) – single user is predominantly for file backup and will not work on servers.

Fill in the required information.

Please note: if you tick “store password” we do also have the ability to view this so we do not recommend selecting this option. We advise resellers (and their end users) to store passwords their side.

Once all the account information is added press “continue”.

The next step is selecting the Backup Modules you will need. Here you can see the difference between the Business and the Single User, we recommend leaving the ones selected by default. Here you can also select the timezone and add any customer notes you need to for your future reference. Business user account default to 50GB but this can be changed later, Single users allow you to set the quota on this step.

Business:

Single:

You will then have to agree to the Software License Agreement.

Once agreed you will see a summary of the account you have created. You can download and install the software if you are on the machine you want to backup.






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