Creating a backup for a customer – Cloud Backup
Login to your
backup portal (https://partners.onlinedatastorageuk.co.uk/ - unless you have you own branding added) and go to “customers” on the left then “Add Customer”.
Selecting either “Business User” (Pro) or “Single User” (Lite) – single user is predominantly for file backup and will not work on servers.
Fill in the required information.
Please note: if you tick “store password” we do also have the ability to view this so we do not recommend selecting this option. We advise resellers (and their end users) to store passwords their side.
Once all the account information is added press “continue”.
The next
step is selecting the Backup Modules you will need. Here you can see the
difference between the Business and the Single User, we recommend leaving the
ones selected by default. Here you can also select the timezone and add any customer
notes you need to for your future reference. Business user account default to
50GB but this can be changed later, Single users allow you to set the quota on
this step.
You will then have to agree to the Software License Agreement.
Once agreed
you will see a summary of the account you have created. You can download and
install the software if you are on the machine you want to backup.