Changing Server URL on Backup Client - SAFE Backup
Here is a guide if you ever need to change the server URL on the backup client.
First go the Program folder of the software:
Example of a location: C:\Program Files\SDSLBusinessCloudBackup
Then open "custom.xml" with a text editor like Notepad and this is what you will see:
You need to change the value of this line: <GUI hide-server-url="true"
Change "true" to "false"
Save this log
(If you are unable to save the file, you will need give users full access permissions to the file)
Now open the backup client (make sure the password is not saved or it will log straight into the software):
Click on "Show advanced option":
You can change the server URL here:
Once done click on "ok".
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